Elevator Emergencies

If you find yourself in a stalled elevator:

  • Do not try to exit the elevator car.
  • Use the emergency telephone in the elevator to call for help or call 646-971-3611 from a cell phone or bang on the doors and shout for assistance.
  • Do not try to force the doors open or exit the car.
  • Wait for trained personnel to assist you from the elevator.

If you hear someone calling for help from a stalled elevator car:

  • Call Cornell Tech Security at  646-971-3611 or use a building emergency phone.
  • Reassure the persons in the car that you have reported the problem and help is on the way.
  • Do NOT attempt to open the elevator doors.